SEO keyword-optimized blog post about how to support managers, based on the findings of The Deskless Report 2024

How to support managers

Portfolio

@MaliyahMadeThis diverse digital art (currently inactive)

Regionalized, ghostwritten blog post for UK audience to support recent report launch in partnership with a retail publication

Preparing your frontline for the future of retail

Résumé

@TreatMeKindly photography

Ad to support The Ultimate Guide to Microlearning launch

Blog

ITK recap about employee experience in foodservice and hospitality

4 lessons for cooking up a great employee experience from Eurest

Media and feedback

Verticalized video script for a kinetic video produced by an agency, to be used in sales outreach and email campaigns

Grocery content development video script

Contact

Partnership landing page to support new integration announcement

Axonify + Workday landing page

Document ad on LinkedIn regionalized for UK audience

Ad to support The Ultimate Guide to Personalized and Adaptive Learning report launch

Website page to support GTM product launch

Employee Engagement landing page

Summer BBQ social post

AxoniCom 2023 session feat. leaders from Deutsch Family Wine & Spirits, DFI Retail Group and Lowe's

How 3 L&D teams are supercharging their learning strategies

ITK recap about using AI-powered tools to accelerate storytelling capabilities

Innovative ways to leverage AI video tools like Vyond for content creation

SEO keyword-optimized blog post about the benefits and best practices of a Bring Your Own Device policy at work

Getting started with a BYOD program

ITK recap offering a fresh perspective on how to approach and drive employee loyalty

Advocacy is the new employee loyalty

ITK recap about how organizations can identify and combat toxic leadership in the workplace

How to spot toxic leadership—and what to do about it

NRF 2024 session recap feat. leaders from rue21

3 ways rue21 harnesses loyalty with its internal customers (aka associates)

Press release for the Canadian premiere of UNZIPPED

THEMUSEUM's The Rolling Stones | UNZIPPED announcement press release

SEO keyword optimized blog post on diversity, equity, inclusion and belonging in the workplace

4 reasons to invest in DEIB in the workplace beyond 'business case'

An example of how I engage weekly with industry news to build relationships with publications and external influencers

#FridayFive LinkedIn campaign

An example of repurposing webinar content for short-form videos on social

ITK clips for Instagram Reels, YouTube Shorts and LinkedIn

An example of our monthly external educational social media carousels (shared on LinkedIn, Facebook and Instagram)

EDI Acknowledgement social campaign

PR media kit for UNZIPPED @ THEMUSEUM, written and created in Adobe InDesign

THEMUSEUM's The Rolling Stones | UNZIPPED media kit design

SEO keyword optimized blog post on employee recognition

Why employee recognition is important on the frontline

ITK recap with Chief Learning Officer at BDO Canada

Trust in L&D makes learning a business priority—even with reduced budgets

AxoniCom 2023 session feat. President of the National Civil Rights Museum, VP of Store Operations at Dollar General and more

Creating a culture of belonging in frontline organizations

How pharmaceutical brand Merck balances push and pull learning

AxoniCom 2023 session feat. Harbor Freight Tools, MOHR Retail and Zebra Technologies

6 expert tips on preparing your people for anything

AxoniCom 2023 session feat. former CEO of Foot Locker

What the former CEO of Foot Locker told us about investing in the frontline

ITK recap with VP of Learning and Engagement at Jumeirah

How Jumeirah Hotels & Resorts associates create moments of delight that build lifelong loyalty

AxoniCom2023 session feat. leaders from Marriott International, Giant Eagle and RedThread Research

8 must-read frontline 2024 trend predictions

ITK recap with Director of Learning and Development at Cardinal Health

Inside Cardinal Health’s award-winning blended approach to customer service training

Hospitality blog post on communication for operational consistency and memorable guest experiences

Using effective communication for operational consistency and memorable guest experiences in hospitality

ITK recap with an experienced, AI-savvy telecommunications leader

How AI is changing the workplace (and can make jobs more human)

Panel recap from SAP's Firestarters Consumer Industries Forum

3 ways to enable your retail frontline to get things done (no matter what!)

Here’s who won big during the 2023 AxoniCom Awards

ITK recap about our annual customer conference

AxoniCom 2023 preview: 3 things to get excited about

ITK recap with Chief Learning Officer at Udemy

Q&A with Udemy’s CLO: How to build a purposeful company culture

Hospitality blog post on training for operational consistency and standout guest experiences

How the right training can drive operational consistency and standout experiences in hospitality

ITK recap with Chief Expert of Technology and Work at SAP

What do today’s employees want in a job?

Grocery blog post on upskilling for employee retention

Unlock your grocery retention strategy by leaning into upskilling

4 practical steps to get your frontline enablement strategy started

ITK recap with CEO of Learning Culture Partners

How to get the most out of your learning tech stack

5 hospitality brands taking customer service to the next level

Top 4 barriers to frontline enablement—and how to overcome them

Learning experience design FAQ with Chief Learning Consultant Cara North and JD Dillon

ITK recap with co-founder of Artisan e-Learning and founding member of Inspire Accessibility

How to embrace and prioritize accessibility in L&D

The most under-used tool for maximizing labor productivity in grocery? Stability.

ITK recap with Manager of Learning and Developmentt at Endy

3 lessons in learning and employee engagement from a former startup

Why enablement matters—and what it’ll cost if you ignore it

The ROI of workplace safety in grocery

ITK recap with Leadership Development Consultant and host of The Edge of Work podcast

Q&A: How to own your career and unleash your professional potential

ITK recap with founder and Chief Experience Officer for Intuitive Quest, LLC.

Why positive change starts with good leadership and vulnerability

3 data-backed tips to improve employee productivity in hospitality

ITK recap with leaders from RedThread Research

Overcoming frontline performance hurdles with RedThread Research

4 proven ways to promote a more inclusive work environment

ITK recap with Learning Technologies Conference Chair

From 2000 to 2050: Secrets from L&D’s past that can help future-proof businesses today

Interview with Creative Director at The Starr Conspiracy

Everything you need to know about our brand refresh

ITK recap with Director of the Achievers Workforce Institute

How the 5 pillars of belonging can create a culture of connection at work

ITK recap with Director of Learning and Talent Development at Shake Shack

How Shake Shack transforms jobs into careers by prioritizing employee fulfillment

Activism in Canada (and the rest of the world) has been transforming as the general public continues gaining access to new technological developments and phenomena.

“What Has Changed Here, Really?”: Anti-Racist Activism in Canada’s Former Hate Crime Capital

I compiled a list of learning resources for those who want to continue the momentum now and forever, and it’s sharable so you can forward it along to anyone who asks “What more can I do?” too.

"What More Can I Do?": Monetary and Non-Monetary Suggestions

I learned how to use the platform Twine and created an interactive walkthrough of our course.

Build Your Own University Interactive Walkthrough

I offer a discussion about children on social media, commentary on the rise of the kidfluencer and critiques of mismanaged consent, digital self-representation and privacy practices performed on behalf of children without their involvement.

Kidfluencers are the New Child Actors

Demonstrating selfie practices, featuring my mom's dog.

I’m just an email or DM away — get in touch and I’ll get back to you as soon as possible.

I love to make new friends! Reach out to inquire about work opportunities and creative concepts, or to connect over coffee (I rarely say no to an iced chai latte with oat milk).